Monday, 10 February 2020

Lost access to Desktop Help of ArcMap 10.5?


Today I found that I can't aceess help on system tools through "Tool Help" button. It opens help window which says:



Can’t reach this page



  • Make sure the web address //ieframe.dll/dnserrordiagoff.htm# is correct

  • Search for this site on Bing

  • Refresh the page




enter image description here


I am afraid it is Windows October update in action. Does anybody know how to fix this?


I tried profile reset and repair installation, no luck.


It is Windows 10 I worry about. The October update was delayed, because it was deleting files on PCs.



Answer



Solution posted on GeoNet did the trick. Answer by cringo at the bottom of that post is the one.


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