Result Window in ArcGIS 10.1 is not Opening

I booted up ArcMap 10.1 today and found out the Results Window was not opening up.

Background info:

• ArcMap is running through a virtualization program through at my company.


• Similar issue has came up in the past but with the search window not showing up.


• IT couldn't figure out what caused the issue with the search windows not opening up so they uninstalled the virulization program cleared the cache associated with ArcGIS.



• I noticed whenever I click on Geoprocessing->Results (I have also added in the results button through customization), the right edge in the following image blinks.


• I noticed a windows update went through last night so that may be the culprit? Then again, how did the search windows get borked?

I've scoured stack-exchange/internet and could not find any info relating to this issue. Tools successfully run and I can view the history log as mentioned here but i really need to view the results window so I can rerun various tools again without filling out the parameters again.

Does anybody know of any registry keys/services that I can look into that that may need to be tweaked?

I don't want to resort to IT since I know for a fact they will uninstall everything, in turn loosing all my defaults e.g. shortcut keys, toolbars, and document customization.

Answer

I was able to get the Results Window to show up again by deleting the following files:

• normal.gxt (%AppData%\Roaming\ESRI\Desktop10.1\ArcCatalog)



• normal.mxt (%AppData%\Roaming\ESRI\Desktop10.1\ArcMap\Templates)


• normal.mxd (%AppData%\Roaming\ESRI\Desktop10.1\ArcMap\Templates)

Booting up ArcMap recreates the new files setting . I'm under the impression that one of these files was corrupt which kept the results window from opening up.

Note: If you want to keep your customization's, it's recommended to back up your normal. mxt and normal.mxd before deleting so they can be replaced later on. I would also suggest deleting normal.gxt first and then booting up ArcMap to see if problems are resolved. If problems still persist, delete the other two files.

Sources: 1,2,3,4